We're here to help! If you have any questions, issues, or feedback about Flowly, please don't hesitate to reach out.
Frequently Asked Questions
How do I cancel my subscription?
Open your iPhone Settings → tap your name → Subscriptions → find Flowly → Cancel Subscription. You'll continue to have access until the end of your billing period.
How do I restore my purchases?
Open Flowly → go to Profile → tap "Restore Purchases." Make sure you're signed in with the same Apple ID used for the original purchase.
The AI tutor isn't responding. What should I do?
Please check your internet connection and try again. If the issue persists, close and reopen the app. If it still doesn't work, contact us at the email above.
How do I change my learning language?
Go to Profile → Learning Language and select a new language. Your progress is saved independently for each language.
How do I delete my account?
To delete your account and all associated data, please email us at yunus.emregunes@hotmail.com with the subject "Account Deletion Request." We will process your request within 30 days.
Is my data safe?
Yes. We take your privacy seriously. Please read our Privacy Policy for details on how we collect, use, and protect your data.